📍 Handwoven in Bhagalpur, Bihar
FREE SHIPPING ON ALL ORDERS ABOVE ₹3000
Need Help? ✆ +916280186396
2
Home â€ē FAQ
FAQ

Frequently Asked
Questions

Find answers to the most common questions about our products, orders, shipping, returns and more.

Mandar FAQ
⊞ All Questions
🛍 Orders & Payment
🚚 Shipping & Delivery
â†ģ Returns & Exchange
📜 Products
👑 Care & Maintenance
⋯ Others
1. What makes Mandar products special? ⌃
Every product is handcrafted by skilled artisans using traditional techniques passed down through generations. We use authentic materials, support local communities, and ensure every piece reflects the true essence of Indian heritage.
2. Are your sarees 100% handloom? ⌄
Yes, our sarees are crafted exclusively on traditional handlooms in Bhagalpur by certified master weavers.
3. How long will it take to receive my order? ⌄
Metro cities typically take 2-4 business days, while other areas take 3-7 business days.
4. Do you ship outside India? ⌄
Currently we ship India-wide. International shipping is planned for future phases.
5. How can I track my order? ⌄
You can track your order status in real time on our Track Order page using your Order ID.
6. What is your return policy? ⌄
We accept returns within 7 days of delivery for unused items in original packaging.
7. Can I exchange my product? ⌄
Yes, we offer exchanges for size or other products within 7 days of delivery.
8. What payment methods do you accept? ⌄
We accept UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards, and Net Banking via Razorpay.
9. How do I care for handloom sarees? ⌄
Dry clean is recommended for best results. Store in cotton covers and avoid direct perfume sprays.
10. Do you offer gift packaging? ⌄
Yes! All Mandar products come in signature handcrafted gift packaging perfect for giving.
Still have a question?

We're here to help!

Our support team is happy to assist you with anything you need.

Chat on WhatsApp
+916280186396
Chat Now →
Email Us
support@mandarsilk.com
Send Email →
Call Us
+916280186396
(Mon – Sat, 10 AM – 7 PM)
Secure Payments
100% protected
Easy Returns
7 days return policy
Free Shipping
On orders above ₹3000
Support Artisans
Empowering communities
Talk to us on WhatsApp